Dear customers, welcome to baby-direct online.To make your online shopping experience as pleasant as possible. Please read our conditions thoroughly before you decide to purchase.
Baby-Direct Online Standard Shipping Terms & Conditions
We offer FREE Delivery within Melbourne metro for purchases over $200. (Please Note: Excludes Products from Furniture Range)
In stock orders will be packed and dispatched within 24-48 hours. Once we dispatch your order we will send you a shipping confirmation email that contains your tracking number, you can keep a look out for your order by tracking via the linked website. Please note: If your order contains both In Stock & Pre Order items your order will be sent once all items are available. If you wish to split your order and receive your in stock items sooner please email our customer service team at firstname.lastname@example.org or ring us on 1300 859 808 between 9:30am-5:00pm (MON-SUN).
Baby-Direct Pre order Items Shipping Terms & Conditions
Some of the products on our website are presale only due to stock limits. The pre order time frame are 2 - 4 weeks from your order date (excluding weekends and public holidays). The standard shipping time frames are applicable after this pre order time frame. Pre order items are subject to availability, we might get the item earlier than the time, and you’ll be notified as soon as the stock arrives. If your item ordered is not available it will be refunded in the same terms you paid.
Thanks for taking the time to read. Baby-Direct
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Don’t worry! The orders always arrive on time.
All returns are subject to verification of original sale.
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