My Duckling KAYA Primary Adjustable Table and Chair Set - Duck

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Sale price$269.00 Regular price$299.00

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Description

My Duckling® KAYA Primary Adjustable Table and Chair Set is uniquely designed with built-in platform heights. Adapting to your children as they grow.

This activity set contains one table and one chair. Both in one parcel

**Side Shelf and Paper Roll dispenser sold separately **

There are so many reasons why you should choose our table set! The most important thing is that our products are made with solid rubber wood. They’re eco-friendly, of great quality and durable. Learn more about the material solid wood through Why we choose solid wood?

Cheap materials will produce a bad smell and are quick to deteriorate. Careful Handcrafted, our table sets are crafted from 18mm thick rubber wood, please refer to Why all products are made of 18mm thickness wood?

All My Duckling® Furniture comply with relevant Australian and New Zealand Safety Standards and FSC Certification see here for further information.

My Duckling® kids table set is perfectly designed for every family. We strive to help parents and caregivers create an environment that nurtures children and provides opportunities for kids to learn, play and grow.

       

Features:

Eco-material: Made of environmentally friendly solid natural wood which is BPA free, nontoxic and lead-free.

Superior Stable and Safe: Solid Wood and Round Corners Design guarantee a sturdy construction and protect your kids from accident falls or bumping.

Storage Drawer: There is a small drawer under the desktop for your kids to store their favourite things like pencils, stampers, brushes.

Decorative animal pattern: The cute duck or bear cut-out in the chair's back panel. Let your kids take care of the "little duck" or "baby bear".

Product Dimensions:

Table

Adjustable height: from 39.5, 42.5, 45.5, 48.5 to 51.5 cm

Assembled Size: 65 cm (L) x 46 cm (W)

Weight:  11 kg

Material used: solid rubber wood

Package: Flat-packed and assembly required

Chair

Adjustable height: from 19, 22, 25 to 29 cm

Assembled size: 34 cm(L) x 26.5 cm (W)

Weight: 3.5 kg

Material used: solid rubber wood

Package: Flat-packed and assembly required

Notes:

  • Please keep it in a cool and dry place
  • Please keep it away from alcohol and other caustic cleansers
  • Please use wet duster cloth to wipe the stains or use specialised cleansers for wood furniture with dry duster cloth
  • This product must be assembled by an adult
  • This product is for domestic and indoor use only
  • This product must only be used on flat surfaces
  • Regular inspections are required

Disclaimer: Sometimes there is an inherent disparity in colour and grain pattern in the wood, please be aware this is normal wood grain patterns.

Shipping And Returns

AUSTRALIA-WIDE SHIPPING

All orders are dispatched from our store located in Victoria via Fastway, Australia Post e-Parcel and in some cases Couriers Please or TNT Australia. Unfortunately we do not deliver to the following areas: Christmas Island, Norfolk Island, areas in postcodes 0880 and 0881 (Northern Territory) and areas in postcode 4875 (Queensland). We are also unable to deliver overseas (including New Zealand). Please allow 2-4 business days for order to be prepared before it gets shipped out from our warehouse.

Please note during peak periods including Sales, Promotions, Black Friday, Christmas etc there may be delay in goods being delivered. Please check your confirmation email carefully for your estimated delivery date.

 

RETURNS & EXCHANGE

We understand that you would like to shop with confidence at Baby Direct.  Please see below our policies regarding Returns including exchange and change of mind; Cancellation; and Faulty items including manufacturers warranty. We reserve the right to not offer a refund.

 

CHANGE OF MIND BEFORE DELIVERY

If you have a change of heart before the delivery of your order, please reach out to our customer service team for a full store credit No refunds will be offered unless required by law. 

 

CHANGE OF MIND AFTER DELIVERY

If you have received your order and for whatever reason are unhappy with your choice, you will be eligible for a store credit OR exchange, providing you meet the following criteria:

  • You reach out to our customer service team within 7days of receiving your order
  • Your product/s are unused and in original packaging (please see below for guidelines)
  • All parts received are in tact (e.g. internal packaging, hardware, instructions)

Please note that the store credit OR exchange will be to the value of your purchase price LESS the original freight costs. By lodging a return due to a change of mind, you are also accepting that the cost of delivery to return your order to us will be at your own expense. No refunds will be offered unless required by law. 

A credit note/refund will be provided for the item price less shipping costs (if applicable). For certain items, there will be a restocking fee of 20%. 

 

ITEMS RECEIVED WITH MINOR DAMAGES

If you have received your order and have noticed minor cosmetic damages to the product, you may be subject to a partial refund or replacement. Should this occur, please reach out to our customer service team within 7 days of receiving your item with images and details and they will get back to you with the particulars of the process to follow. 

If you do not wish to accept either of these options (partial refund/replacement), it will be deemed as a change of mind and in which case you will receive a store credit as per our change of mind policy above.

 

ITEMS NOT ELIGIBLE FOR A REFUND, EXCHANGE OR STORE CREDIT 

If you have purchased or are looking to purchase one of the following, please be aware that should you have a change of heart, they WILL NOT eligible for a refund, exchange OR store credit.

  • Customisable 
  • Clearance items/ floor stock 
  • Mattresses  (warranty still applies on mattresses)
  • Hardware


 

2. Cancellations

As we endeavour to send your order to you as soon as possible (please refer to your Order Confirmation email for your estimated shipping date), requests for cancellations need to be lodged as soon as practicable after ordering, by email: sales@baby-direct.com.au. If you request a cancellation for your order, or part thereof, you will receive a Credit Voucher for the amount you paid for the product (not a refund), including shipping. Only if your order will not dispatch by the estimated shipping date will a request for refund be considered at our discretion. After an order, or part thereof, has been dispatched, please refer to the 1. Returns process above. Products described as 'Special Order' or items not usually stocked are not eligible to be cancelled.
 

3. Faulty Items

If you believe an item you have purchased from Baby Direct is faulty, we will need to contact the Manufacturer for assessment to determine whether or not you are entitled to an exchange, refund or repair.  We, Baby Direct and the Manufacturer, reserve the right to inspect the unit, and may need you to send the item to the Manufacturer. If the item is found to be faulty due to manufacturers fault, you will be furnished with a repair, exchange, or refund (as determined by the Manufacturer under the guidelines of the Australian Consumer Law). A Baby Direct receipt will be required for proof of purchase. You may be charged for repairs if the product has been damaged accidently, through misuse or neglect. You may be offered a loan product in the interim until a resolution with the Manufacturer has been reached during their business hours.

 

Manufacturer's Warranty

These are in addition to statutory warranties which cannot be excluded under the Australian Consumer Law. Manufacturer warranty periods are as stated for each individual item. A manufacturer’s warranty begins from the date of invoice, not the date of first use. If you make a claim under a Manufacturer’s warranty, you must pay for the cost of returning the product to Baby Direct and for the cost of having it delivered to you after repair, exchange or refund (as the case may be). Other Manufacturer warranty details are as stated for each individual item. 

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