-SAFETY COMES FIRST: It easily holds up to 250 lbs SAFELY. Our zip line kits include a super 6.56FT/2M Stainless Steel Spring Brake as a braking system, so the zip line does not end at a sudden stop. When it comes to kids' outdoor activities and playground equipment, quality means the world to parents- that’s why we have carefully constructed a product that guarantees complete safety for our little ones.
-EASY TO ASSEMBLE: Comfortable and ultra-fun backyard zip line kit can be assembled and easily installed in minutes. Assemble the ziplines kit with your clever little ones, the trolley included in the pack is already fully assembled, while the instructions you'll find describe the whole process step-by-step.
-PERFECT HOLIDAY GIFT IDEA: The Zipline kit in order to make your backyard seem like a playground, bring your kids happy, but also particularly improves sensory balance and coordination with a partner, spend a good time with family. Your backyard will instantly become a stunning amusement park, and you will become the neighborhood’s coolest parent!
-CONVENIENT TO YOUR CHILDREN: Our product is specifically designed for children- non-slippery rubber grips help riders keep a firm hold on the zip line while playing. Remember that using the zip line
-CORRECTLY IS THE BEST WAY TO KEEP SAFE! kids MUST hold the handle tightly and sit on the seat when using it. Please MAKE SURE the knot under the seat is FIRM enough. It SHOULD BE TESTED FIRST after installed!
Connection Length: 80ft(24m)
Color: Yellow Seat
Seat: Durable Eco-Friendly Material
Cable Material: Strong Galvanized Steel
Swing Seat Rope: High Strength Composite Polyester
Max Capacity: 300lbs
Main Cable 80ft 6 mm x1
Sling Cable 4.6ft x1
Reindeer-Shaped Trolley x1
304 Stainless Steel Adjustable Turnbuckle x304 Stainless Steel U Clamps Kit x3
Round Swing Seat with hanging ring x1
Snap Hooks Hanger x1
Zipline Spring Brake 6.6ft x1
Brake Silicone Plug Red x2
Tree Protector Pipe x1
Wrench tools x2
The actual color may be slightly different from the image due to different monitor and light effects.
Please allow 1-3cm deviation due to manual measurement.
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won't be able to intercept packages in transit. Please understand.
Shipping And Returns
All orders are dispatched from our store located in Victoria via Fastway, Australia Post e-Parcel and in some cases Couriers Please or TNT Australia. Unfortunately we do not deliver to the following areas: Christmas Island, Norfolk Island, areas in postcodes 0880 and 0881 (Northern Territory) and areas in postcode 4875 (Queensland). We are also unable to deliver overseas (including New Zealand). Please allow 2-4 business days for order to be prepared before it gets shipped out from our warehouse.
Please note during peak periods including Sales, Promotions, Black Friday, Christmas etc there may be delay in goods being delivered. Please check your confirmation email carefully for your estimated delivery date.
RETURNS & EXCHANGE
We understand that you would like to shop with confidence at Baby Direct. Please see below our policies regarding Returns including exchange and change of mind; Cancellation; and Faulty items including manufacturers warranty. We reserve the right to not offer a refund.
CHANGE OF MIND BEFORE DELIVERY
If you have a change of heart before the delivery of your order, please reach out to our customer service team for a full store credit . No refunds will be offered unless required by law.
CHANGE OF MIND AFTER DELIVERY
If you have received your order and for whatever reason are unhappy with your choice, you will be eligible for a store credit OR exchange, providing you meet the following criteria:
- You reach out to our customer service team within 7days of receiving your order
- Your product/s are unused and in original packaging (please see below for guidelines)
- All parts received are in tact (e.g. internal packaging, hardware, instructions)
Please note that the store credit OR exchange will be to the value of your purchase price LESS the original freight costs. By lodging a return due to a change of mind, you are also accepting that the cost of delivery to return your order to us will be at your own expense. No refunds will be offered unless required by law.
A credit note/refund will be provided for the item price less shipping costs (if applicable). For certain items, there will be a restocking fee of 20%.
ITEMS RECEIVED WITH MINOR DAMAGES
If you have received your order and have noticed minor cosmetic damages to the product, you may be subject to a partial refund or replacement. Should this occur, please reach out to our customer service team within 7 days of receiving your item with images and details and they will get back to you with the particulars of the process to follow.
If you do not wish to accept either of these options (partial refund/replacement), it will be deemed as a change of mind and in which case you will receive a store credit as per our change of mind policy above.
ITEMS NOT ELIGIBLE FOR A REFUND, EXCHANGE OR STORE CREDIT
If you have purchased or are looking to purchase one of the following, please be aware that should you have a change of heart, they WILL NOT eligible for a refund, exchange OR store credit.
- Clearance items/ floor stock
- Mattresses (warranty still applies on mattresses)
As we endeavour to send your order to you as soon as possible (please refer to your Order Confirmation email for your estimated shipping date), requests for cancellations need to be lodged as soon as practicable after ordering, by email: email@example.com. If you request a cancellation for your order, or part thereof, you will receive a Credit Voucher for the amount you paid for the product (not a refund), including shipping. Only if your order will not dispatch by the estimated shipping date will a request for refund be considered at our discretion. After an order, or part thereof, has been dispatched, please refer to the 1. Returns process above. Products described as 'Special Order' or items not usually stocked are not eligible to be cancelled.
3. Faulty Items
If you believe an item you have purchased from Baby Direct is faulty, we will need to contact the Manufacturer for assessment to determine whether or not you are entitled to an exchange, refund or repair. We, Baby Direct and the Manufacturer, reserve the right to inspect the unit, and may need you to send the item to the Manufacturer. If the item is found to be faulty due to manufacturers fault, you will be furnished with a repair, exchange, or refund (as determined by the Manufacturer under the guidelines of the Australian Consumer Law). A Baby Direct receipt will be required for proof of purchase. You may be charged for repairs if the product has been damaged accidently, through misuse or neglect. You may be offered a loan product in the interim until a resolution with the Manufacturer has been reached during their business hours.
These are in addition to statutory warranties which cannot be excluded under the Australian Consumer Law. Manufacturer warranty periods are as stated for each individual item. A manufacturer’s warranty begins from the date of invoice, not the date of first use. If you make a claim under a Manufacturer’s warranty, you must pay for the cost of returning the product to Baby Direct and for the cost of having it delivered to you after repair, exchange or refund (as the case may be). Other Manufacturer warranty details are as stated for each individual item.
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