Bringing the kids along on a long-haul vacation can be tiresome for them, between the lines at the airports and the walks to the train stations, then followed by a “Mum, dad! My feet are tired!”We have the perfect solution that invites a fun and safe way to put a twist on travelling with your little ones.
Our Trolley Ride-on Luggage allows your children to pack, carry and ride on their suitcase. They can pull along their luggage with the fully adjustable tow strap, and then sit down for a break when they get tired.
This safe and sturdy design features ears on the front of the suitcase, so your children can help steer themselves when they ride without the tow strap. Grabbing onto the ears as handles is also a safe way for parents to tow the kids when using the tow strap. The stable wheel base and lightweight yet durable design ensures safe riding around the airport terminals. The 18 litre storage capacity fits many precious belongings and features internal 'teddy bear seatbelts' and a mesh pouch compartment so nothing or nobody falls out when the luggage is opened.
Your travelling tantrum-free tot will love the carry-on size, suitable for first-hand access to toys, games, spare clothes and their favourite travel companion stuffed animals and dolls. Parents can easily access the Trolley Ride-on Luggage from the overhead luggage carriage mid-flight, in case the little ones need to switch toys or grab a biscuit.
When in tight areas of the plane, train, or walking into the hotel, parents can adjust the tow strap and convert it to a carry strap. This frees up an extra hand by using the carry strap along the shoulders. To open the suitcase, simply use the plastic key located on the tow strap to turn the groove in a horizontal position. To close the suitcase, simply use the plastic key again to turn the groove in a vertical position. These durable locking knobs are sure to keep your child's belongings safe and intact.
The red dog pattern features a fluorescent red suitcase shell with black ears, black locking knobs, black straps and black puppy spots silkscreen print. Sticker eyes can be applied on the front of the luggage face. This vibrant, playful design will attract positive attention from all the stylish traveling toddlers.
Perfect for holidays, weekend trips and simply storing and towing toys around the house, your children will have a blast with our Trolley Ride-on Luggage.
Shipping And Returns
All orders are dispatched from our store located in Victoria via Fastway, Australia Post e-Parcel and in some cases Couriers Please or TNT Australia. Unfortunately we do not deliver to the following areas: Christmas Island, Norfolk Island, areas in postcodes 0880 and 0881 (Northern Territory) and areas in postcode 4875 (Queensland). We are also unable to deliver overseas (including New Zealand). Please allow 2-4 business days for order to be prepared before it gets shipped out from our warehouse.
Please note during peak periods including Sales, Promotions, Black Friday, Christmas etc there may be delay in goods being delivered. Please check your confirmation email carefully for your estimated delivery date.
RETURNS & EXCHANGE
We understand that you would like to shop with confidence at Baby Direct. Please see below our policies regarding Returns including exchange and change of mind; Cancellation; and Faulty items including manufacturers warranty. We reserve the right to not offer a refund.
CHANGE OF MIND BEFORE DELIVERY
If you have a change of heart before the delivery of your order, please reach out to our customer service team for a full store credit . No refunds will be offered unless required by law.
CHANGE OF MIND AFTER DELIVERY
If you have received your order and for whatever reason are unhappy with your choice, you will be eligible for a store credit OR exchange, providing you meet the following criteria:
- You reach out to our customer service team within 7days of receiving your order
- Your product/s are unused and in original packaging (please see below for guidelines)
- All parts received are in tact (e.g. internal packaging, hardware, instructions)
Please note that the store credit OR exchange will be to the value of your purchase price LESS the original freight costs. By lodging a return due to a change of mind, you are also accepting that the cost of delivery to return your order to us will be at your own expense. No refunds will be offered unless required by law.
A credit note/refund will be provided for the item price less shipping costs (if applicable). For certain items, there will be a restocking fee of 20%.
ITEMS RECEIVED WITH MINOR DAMAGES
If you have received your order and have noticed minor cosmetic damages to the product, you may be subject to a partial refund or replacement. Should this occur, please reach out to our customer service team within 7 days of receiving your item with images and details and they will get back to you with the particulars of the process to follow.
If you do not wish to accept either of these options (partial refund/replacement), it will be deemed as a change of mind and in which case you will receive a store credit as per our change of mind policy above.
ITEMS NOT ELIGIBLE FOR A REFUND, EXCHANGE OR STORE CREDIT
If you have purchased or are looking to purchase one of the following, please be aware that should you have a change of heart, they WILL NOT eligible for a refund, exchange OR store credit.
- Clearance items/ floor stock
- Mattresses (warranty still applies on mattresses)
As we endeavour to send your order to you as soon as possible (please refer to your Order Confirmation email for your estimated shipping date), requests for cancellations need to be lodged as soon as practicable after ordering, by email: email@example.com. If you request a cancellation for your order, or part thereof, you will receive a Credit Voucher for the amount you paid for the product (not a refund), including shipping. Only if your order will not dispatch by the estimated shipping date will a request for refund be considered at our discretion. After an order, or part thereof, has been dispatched, please refer to the 1. Returns process above. Products described as 'Special Order' or items not usually stocked are not eligible to be cancelled.
3. Faulty Items
If you believe an item you have purchased from Baby Direct is faulty, we will need to contact the Manufacturer for assessment to determine whether or not you are entitled to an exchange, refund or repair. We, Baby Direct and the Manufacturer, reserve the right to inspect the unit, and may need you to send the item to the Manufacturer. If the item is found to be faulty due to manufacturers fault, you will be furnished with a repair, exchange, or refund (as determined by the Manufacturer under the guidelines of the Australian Consumer Law). A Baby Direct receipt will be required for proof of purchase. You may be charged for repairs if the product has been damaged accidently, through misuse or neglect. You may be offered a loan product in the interim until a resolution with the Manufacturer has been reached during their business hours.
These are in addition to statutory warranties which cannot be excluded under the Australian Consumer Law. Manufacturer warranty periods are as stated for each individual item. A manufacturer’s warranty begins from the date of invoice, not the date of first use. If you make a claim under a Manufacturer’s warranty, you must pay for the cost of returning the product to Baby Direct and for the cost of having it delivered to you after repair, exchange or refund (as the case may be). Other Manufacturer warranty details are as stated for each individual item.
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